In this lesson you will learn how teamwork will help you deliver superior customer service.
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With the aid of video segments, questions and exercises, you will appreciate the benefits of working with others towards your ultimate goal: superior customer service! Learning Objectives: Describe the teamwork concept Recognize and overcome barriers to teamwork Identify and implement the four conditional factors required to develop teamwork Identify and implement the four steps required to put teamwork into action Relate the benefits of teamwork