Human Resources

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Individual Productivity Enhancement

This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life.

Interviewing Job Candidates

In this module, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers.

Introduction to Training

This course presents an overview of training including the steps needed to plan, implement and assess learner-centered training.

Job Search for Success

Job Search for Success is a three-hour program that will help you to learn and master important job search skills, including taking a personal inventory, writing an effective resume and covering letter, developing a job search strategy, build a network of contacts, preparing for interviews, and preparing for employment.

Leaves and Accommodations [US]

This course provides an overview of Federal laws which cover employee leaves and accommodations, such as the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADAAA).

Managing Disputes in a Unionized Workplace

Strategies for managing conflict in a unionized workplace.

Managing the Performance of Your Unionized Employees

This course will give you an understanding of the dynamics involved in managing the performance of unionized staff, and provide strategies for motivating them to meet your expectations.

Negotiating Skills for the Professional

4 strategies and 10 tips for negotiating successfully with your customers.

Performance Management [US]

In this course, you will learn about the important process of Performance Management and the day-to-day responsibilities of managers that call upon them to conduct counseling conversations and apply corrective actions to help a company achieve success.

Presentations That Work

The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation.

Problem Solving: The 5 Steps

This course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

Running Effective Meetings

This course helps to ensure that your meetings are organized, focused and productive.

Social Media and Your Organization

This online module provides company stakeholders and employees with a thorough understanding of how to develop and implement a social media policy.

Strategies for Achieving Goals

Goal setting with others can strengthen your ability to reach your goals.

Succeed as a Supervisor

This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the workflow.