In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.
An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. In this module you'll have an opportunity to explore these essential leadership skills.
The World Wide Web and email technology have changed the way we communicate. Email offers a clear business advantage, speeding up transactions and long distance discussions. In the past few years, email has become the communication medium of choice in the office, replacing the phone and one-on-one contact.Email etiquette or protocol is the unwritten rules of email messaging. These rules help to improve communication, resulting in more effective emails. This module will provide you with the most up-to-date information on email etiquette and give you the skills to communicate effectively using email.
The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. This course offers tools and techniques for developing workable solutions with the individual involved.
This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.